Warranty Claim

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Important Note: 10 digit serial number must be provided on all warranty requests.
MM slash DD slash YYYY
MM slash DD slash YYYY
Contact Name(Required)
Property Address(Required)
PLEASE NOTE: RETURNS ARE SUBJECT TO A
MINIMUM 25% RESTOCKING FEE.
CREDITS WILL ONLY BE ISSUED
FOR MANUFACTURING DEFECTS
& MANUFACTURING ERRORS.
FREIGHT DAMAGE
CUSTOMER MUST FILE FREIGHT CLAIM
WITH SHIPPING COMPANY UNLESS ITEM
SHIPPED ON A FIRST CO SEALED TRUCK.
BUILD TO ORDER UNITS & PARTS
ARE NOT RETURNABLE.
PANELS ARE NOT RETURNABLE.
First Company warranties:
1 year parts / 5 years compressors
Proof of installation / Proof of sale
must be provided on all serial numbers
beyond these warranty periods.
Warranty RGA must be requested
within 90 days of part failure.