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Warranty Claim
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Step
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2
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Company
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Name
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Address
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Model #
(Required)
Serial #
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Describe the Problem
(Required)
What troubleshooting steps were made, if any before sending the equipment out?
(Required)
When does this issue occur?
(Required)
When hardware or software is effected?
(Required)
What type of enviroment is the equipment in when the issue occurs? Hot, cold, office environment, humid?
(Required)
Where there any activities thad led to the reported problem? If so please explain
(Required)
Did the issue start after a new install or upgrade? If so, what install or upgrade was peeformed?
(Required)
Is there any additional information that you can give that could help us during the repair?
(Required)
Acknowledgement
(Required)
By checking this box, I agree to the terms listed above and consider this my electronic signature.
All orders must be placed with CFM’s Customer Service team – please contact them for all warranty parts orders.
Please return ALL Emerson thermostats that are being claimed with a copy of the claim form attached.
If required information is not provided, your claim may be subject to cancellation.
Please monitor the email address you provided for updates regarding your claim.
Return requests that are not fulfilled may subject your claim to cancellation.
By checking this box, you agree to the terms listed above and will consider this an electronic signature.